A structure, digital or physical, designed to capture guest experiences within a short-term rental property. This instrument allows visitors to record impressions, offer feedback, and leave messages for the host and future guests. A common instance involves a physical notebook placed within a property, inviting handwritten entries from departing occupants.
The inclusion of such a device fosters a sense of community within a rental. It enables proprietors to gain valuable insight into guest satisfaction and identify areas for improvement. Its historical context stems from traditional hospitality settings, adapted for the unique context of private home rentals, emphasizing personalized interactions.